PRIVACY POLICY · LAST UPDATED 25 AUGUST 2026

Privacy Policy

How Founder Circle uses information needed to run the store, process payments and support your orders.

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Information we collect

• Order information: name, billing and delivery details, email address, phone number and transaction details needed to fulfil an order.
• Price-lock information: the billing email and order information needed to issue and validate your single-use discount code.
• Account information: information you provide if you create or use a customer account.
• Technical information: limited browser, device, security and site-usage information generated when you use the website.

How we use it

• Process payments and confirm transactions.
• Create and manage orders, accounts and price-lock codes.
• Send transactional emails such as order confirmations, payment updates and delivery information.
• Provide customer support and resolve disputes or delivery issues.
• Protect the store against fraud, abuse and unauthorised activity.
• Maintain, improve and secure the website.

Payments

Payment details are processed through the payment gateway shown at checkout. We do not intend to store your complete card or banking credentials on the website. Payment providers may process information under their own privacy terms.

Email and service providers

We use service providers that help us operate the store, including payment, email delivery, hosting, security and shipping services. These providers receive only the information needed to perform their service and may process it according to their own terms and privacy policies.

Cookies

The store may use cookies and similar technologies for essential functions such as login, cart and checkout, as well as for security and site performance. Your browser can provide controls for managing cookies.

How long we keep information

We retain information for as long as reasonably necessary to provide the service, maintain business and transaction records, meet legal or accounting obligations, resolve disputes and protect the store.

Your choices

Depending on applicable law, you may have rights to request access, correction or deletion of personal information, or to ask questions about how it is used. Some records may need to be retained where required for legal, security or transaction purposes.

Contact us

For privacy questions or requests, use the Contact page and clearly mark the request as a privacy matter.