SHIPPING POLICY · LAST UPDATED 25 AUGUST 2026
Shipping, delivery & tracking
Clear expectations from the moment you place the actual badge-pin order.
The ₹100 price lock does not ship
The ₹100 price-lock payment is a booking fee for a launch-price discount. It is not an order for a physical product, so nothing is shipped at the time of the price lock. After payment clears, the unique code is delivered to your billing email.
Physical badge pins are shipped only after stock lands and you complete the separate ₹1,999 product purchase using your price-lock code.
Where we ship
We currently ship within India to serviceable delivery addresses supported by our courier partners. International shipping is not currently offered.
Dispatch & delivery
- Shipping charge: Any applicable shipping charge will be shown at checkout before payment.
- Dispatch: Orders are normally dispatched within 2 working days after the physical product order is confirmed.
- Delivery: Typical delivery is 3–7 working days for major cities and 5–10 working days for other serviceable locations.
- Delays: Courier delays, weather, public holidays and events outside our control can extend these estimates.
Tracking
When your parcel is handed to the courier, tracking information will be sent to the email address used for the order. Please keep your phone number available for delivery coordination.
Lost, damaged or incorrect deliveries
If your package arrives visibly damaged, please photograph the outer packaging and the product before discarding any materials. For a damaged, defective or incorrect item, contact us through the Contact page within 48 hours of delivery with your order number and photographs so we can investigate and arrange the appropriate resolution.
Need help with a delivery?
Use our Contact page with your order number and we’ll help you with the next step.
